My cell phone plan is from a company endorsed by Catherine Zeta Jones (and more recently the choice of LG) and I have had this plan for just over a year now (currently out of contract). For quite sometime now, my friends have told me that a lot of times when they try to reach me, they get a a message that starts with "All circuits are busy........" or something to that effect.
But now that my cell phone is more or less my primary phone (the landline at work not withstanding) and now that my contract is out, I have finally become proactive about this problem. So much that, since the 22nd of June (my current billing cycle began on the 19th), I have spent a total of 140 minutes of talk time (toll free) talking to my provider about this. In comparison, I have used 131 regular daytime minutes and a total of 367 night and weekend minutes since then.
I know the first question that you would probably ask is, why am I still sticking to the provider. First thing is, they have an awesome deal thats very easy on my pocket and I am still going to be in the "need more minutes, but will pay less" mode for atleast a few more months. Second thing, I know a number of people in Delaware who have the same service provider and apart from the two of us who have the same 740 area code (which originates in Athens, Ohio), no one else seems to face this problem with receiving calls. So I am pushing this case strongly for the past week to get them to resolve it. At least I was hoping to.
I spent one hour yesterday searching for "all circuits are busy" on Google. I was surprised to find that this problem is common to almost every other one as well. So, I have lost hope that this issue will be resolved any time now. A chat with G, someone who's techie enough to explain in detail to me how cell phones work, reaffirms this conclusion. He advises me that the best solution would be to change numbers, while my other friends advise me to change providers. But should I really change providers, when mine has topped the JD Power quality survey last year in 4 categories, including the Overall Satisfaction Among Wireless Telephone Users"?
Actually the bigger issue is my number which might have to be changed, unless this issue is resolved. I might have to change my number since the next best provider (going by rep) does not seem to have the "number porting" facility in Delaware. Ughhhhhhhh!